A company representative must record the DNC request with the business owners name and telephone number on the Company’s internal Do Not Call list.
The Company must answer any complaint within a reasonable time, not to exceed 30 days of the request from the business owner.
The Company will maintain a record that all company representatives have read and understand the DNC policy. The Company shall periodically update training regarding the DNC policy and keep records of that training as needed.
The Company shall provide its DNC policy to the business owner. The Company will maintain a record of responses to these requests.
The Company may amend the DNC policy at its sole discretion.